HOW CELIGO INTEGRATION OPTIMIZED MODERN BUSINESS PROCESSES FOR PRIMARY ARMS
GIR Software Services has been a strategic technology partner with our valued customer, Primary Arms, since 2017. As one of the NetSuite SuiteCommerce Advanced largest customer with over 33,000 items in their eCommerce store, Primary Arms was experiencing rapid growth in its online sales, particularly on platforms like Amazon. However, their existing integration could not keep up with the increasing demands and licensing costs, delays, and potential issues in fulfilling orders and meeting Amazon’s stringent fulfillment metrics. To address these challenges, Primary Arms turned to the GIR Team to implement Celigo integration. GIR is a strategic Celigo integration partner with experienced developers and consultants committed to providing superior integration services and support. Celigo’s ability to seamlessly connect NetSuite and the various eCommerce channels allowed us to simplify the order management process, faster order fulfillment, and maintain our client’s strong performance metrics. If you’re looking for a trusted Celigo partner to achieve your integration goals, contact us today, and our experts will offer powerful solutions to optimize your business processes.
HOW CELIGO INTEGRATION OPTIMIZED MODERN BUSINESS PROCESSES FOR PRIMARY ARMS
GIR Software Services has been a strategic technology partner with our valued customer, Primary Arms, since 2017. As one of the NetSuite SuiteCommerce Advanced largest customer with over 33,000 items in their eCommerce store, Primary Arms was experiencing rapid growth in its online sales, particularly on platforms like Amazon. However, their existing integration could not keep up with the increasing demands and licensing costs, delays, and potential issues in fulfilling orders and meeting Amazon’s stringent fulfillment metrics. To address these challenges, Primary Arms turned to the GIR Team to implement Celigo integration. GIR is a strategic Celigo integration partner with experienced developers and consultants committed to providing superior integration services and support. Celigo’s ability to seamlessly connect NetSuite and the various eCommerce channels allowed us to simplify the order management process, faster order fulfillment, and maintain our client’s strong performance metrics. If you’re looking for a trusted Celigo partner to achieve your integration goals, contact us today, and our experts will offer powerful solutions to optimize your business processes.
Collaborative Implementation Process
The GIR Team worked closely with Primary Arms to understand their needs and requirements. Together, we mapped out the required data fields and ensured that NetSuite accurately captured all the important data from the eCommerce platforms. This collaborative approach led to a seamless integration process and addressed potential gaps or discrepancies.
Collaborative Implementation Process
The GIR Team worked closely with Primary Arms to understand their needs and requirements. Together, we mapped out the required data fields and ensured that NetSuite accurately captured all the important data from the eCommerce platforms. This collaborative approach led to a seamless integration process and addressed potential gaps or discrepancies.
Customized Solutions and Training Offered by the GIR Experts
The GIR team needed to implement some customizations to meet the specific billing requirements of Primary Arms. To be more specific, the integration was modified to ensure that invoices were issued only when the orders were fulfilled by the company’s specific workflow.
To guarantee a seamless transition, our team conducted in-depth knowledge-sharing sessions with the customer’s team as part of the implementation.
To guarantee a seamless transition, our team conducted in-depth knowledge-sharing sessions with the customer’s team as part of the implementation.
- We assisted the accounting team in utilizing NetSuite saved searches
- Created sample saved searches to allow the accounting staff to review automated versus manual tasks easily
- Provided detailed reporting that the client’s team could access directly in the Celigo platform for the reconciliation process
- The client was guided through the Celigo platform beyond just the NetSuite components. They were shown how to modify flow schedules based on their needs (e.g., 15 minutes to 2 hours)
Customized Solutions and Training Offered by the GIR Experts
The GIR team needed to implement some customizations to meet the specific billing requirements of Primary Arms. To be more specific, the integration was modified to ensure that invoices were issued only when the orders were fulfilled by the company’s specific workflow.
To guarantee a seamless transition, our team conducted in-depth knowledge-sharing sessions with the customer’s team as part of the implementation.
To guarantee a seamless transition, our team conducted in-depth knowledge-sharing sessions with the customer’s team as part of the implementation.
- We assisted the accounting team in utilizing NetSuite saved searches
- Created sample saved searches to allow the accounting staff to review automated versus manual tasks easily
- Provided detailed reporting that the client’s team could access directly in the Celigo platform for the reconciliation process
- The client was guided through the Celigo platform beyond just the NetSuite components. They were shown how to modify flow schedules based on their needs (e.g., 15 minutes to 2 hours)
Key Improvements Experienced after Successful Celigo Integration
The order management and accounting processes at Primary Arms were manual before the Celigo integration, which resulted in delays, possible mistakes, and inefficiencies. The business was able to automate these crucial processes with the Celigo integration, which led to major time savings and increased operational effectiveness. The implementation of this integration project went live in October 2017 and was finished in 3-4 months.
Major Enhancements Experienced by the Customer:
1. Real-time Inventory Sync: The eCommerce platforms and NetSuite communicated in real-time, thanks to the Celigo integration, which ensured that inventory levels were appropriately reflected throughout all sales channels.
2. Automated Order-to-Cash Process: The accounting staff at Primary Arms had to generate invoices and handle payments for every sales order manually. The complete order-to-cash operation was automated via the Celigo integration, greatly lowering the administrative load.
3. Seamless Reconciliation: By removing the need for manual comparisons and guaranteeing accurate financial reporting, the Celigo interface expedited the reconciliation process between NetSuite and the eCommerce platforms.
2. Automated Order-to-Cash Process: The accounting staff at Primary Arms had to generate invoices and handle payments for every sales order manually. The complete order-to-cash operation was automated via the Celigo integration, greatly lowering the administrative load.
3. Seamless Reconciliation: By removing the need for manual comparisons and guaranteeing accurate financial reporting, the Celigo interface expedited the reconciliation process between NetSuite and the eCommerce platforms.
Key Improvements Experienced after Successful Celigo Integration
The order management and accounting processes at Primary Arms were manual before the Celigo integration, which resulted in delays, possible mistakes, and inefficiencies. The business was able to automate these crucial processes with the Celigo integration, which led to major time savings and increased operational effectiveness. The implementation of this integration project went live in October 2017 and was finished in 3-4 months.
Major Enhancements Experienced by the Customer:
1. Real-time Inventory Sync: The eCommerce platforms and NetSuite communicated in real-time, thanks to the Celigo integration, which ensured that inventory levels were appropriately reflected throughout all sales channels.
2. Automated Order-to-Cash Process: The accounting staff at Primary Arms had to generate invoices and handle payments for every sales order manually. The complete order-to-cash operation was automated via the Celigo integration, greatly lowering the administrative load.
3. Seamless Reconciliation: By removing the need for manual comparisons and guaranteeing accurate financial reporting, the Celigo interface expedited the reconciliation process between NetSuite and the eCommerce platforms.
2. Automated Order-to-Cash Process: The accounting staff at Primary Arms had to generate invoices and handle payments for every sales order manually. The complete order-to-cash operation was automated via the Celigo integration, greatly lowering the administrative load.
3. Seamless Reconciliation: By removing the need for manual comparisons and guaranteeing accurate financial reporting, the Celigo interface expedited the reconciliation process between NetSuite and the eCommerce platforms.
Why partner with GIR Software Services?
Overall, the client was very impressed with the transparency and hands-on support our certified experts provided. They appreciated that they did not have to start from scratch because Celigo came with pre-built integration templates that could be quickly customized to meet their requirements. Furthermore, the knowledge-sharing sessions were essential in empowering the client’s team to fully adopt and manage the new Celigo integration platform. This partnership approach resulted in a very successful implementation that delivered the expected business benefits. If your organization wants to integrate Celigo to reduce manual effort, automate business processes, and have better visibility of operations, contact us today, and we’ll chat about how we can empower your team to optimize modern business processes.
Why partner with GIR Software Services?
Overall, the client was very impressed with the transparency and hands-on support our certified experts provided. They appreciated that they did not have to start from scratch because Celigo came with pre-built integration templates that could be quickly customized to meet their requirements. Furthermore, the knowledge-sharing sessions were essential in empowering the client’s team to fully adopt and manage the new Celigo integration platform. This partnership approach resulted in a very successful implementation that delivered the expected business benefits. If your organization wants to integrate Celigo to reduce manual effort, automate business processes, and have better visibility of operations, contact us today, and we’ll chat about how we can empower your team to optimize modern business processes.