Behind the Scenes: How Viper Tool Storage and The Original Pink Box Said Goodbye to Manual Tax Stress with Help from GIR Software Services and Avalara AvaTax

A behind the scenes look at how Viper Tool Storage and The Original Pink Box said farewell to the manual tax stress – with the help from the GIR Software Services and Avalara Avatax.

Hey there – GIRO here. I’ve seen a lot of transformations from GIR, but this one has a soft spot in my circuits.

It’s the story of Cal, a dedicated old calculator who spent years crunching numbers for Viper Tool Storage and The Original Pink Box – two brands that are all about high-quality, stylish tool storage. Cal worked hard. Maybe too hard.

But when your business starts shipping to more states, dealing with different tax laws, exemptions, and compliance deadlines, things get a little.. Well, messy. And Cal? He was overwhelmed.

Cal Was Doing His Best – But the Tax Chaos was Growing

Viper and Pink Box were expanding fast, and with that growth came a mountain of sales tax rules. Every state had different requirements, and keeping up meant hours of manual calculations, constant changes, and risking mistakes.

Cal gave it everything he had – but it just wasn’t scalable.

That’s when the team came to us at GIR Software Services for help.

Bringing In the Heavy Hitters: Avalara Avatax and GIR

We introduced them to Avalara Avatax, a tax automation platform that could do poor Cal just couldn’t anymore:

• Calculate sales tax in real-time

• Handle tax-exempt customers

• Automatically update as rule changes

• Scale effortlessly with business growth

But Avalara alone isn’t enough – you need the right integration. That’s where our “Get It Right” Team stepped in.

We Took it From Manual to Magical

Our job was to connect Avalara to the tools Viper and Pink Box already relied on: WooCommerce for online sales and NetSuite for operations.

We made sure everything worked together, starting with the transactions flowing smoothly from WooCommerce into Avalara so that tax was calculated in real-time right at checkout. Tax exempt customers were properly identified and handled, ensuring compliance without manual oversight. Over in NetSuite, we configured customer and item records with the correct mappings, and fine-tuned the system so internal sales orders calculated taxes accurately every time. The outcome being no more duplicate taxes, no more human errors, just clean, automated precision. And most importantly, no more Cal working overtime.

Training, Guidance, and Peace of Mind

We didn’t just “plug it in” and go. We trained the Viper and Pink Box staff. We shared the things to avoid, we made sure everything worked like a well-oiled drawer slide.

And Cal? Well, he finally got to retire. No more stressing over spreadsheets or tax tables. These days, he lounges on a shelf with pride, watching the brands he supported run smoother than ever.

What Did They Gain?

Accuracy at checkout, easier tax reporting, and scalable growth without the stress of compliance.

So, here’s to Cal – the calculator who gave it his all.

And here’s to automation, integration, and peace of mind. At GIR Software Services we don’t just solve problems – we create space for your business to grow.

Need a hand saying goodbye to your own version of Cal? Let’s talk. We’ll help you make tax compliance the easiest part of your day.