NetSuite Price Levels Guide (2025): How to Set Up Tiered Pricing for Customers by GIR Software Services

Regardless of whether you are selling to retail customers or wholesale clients, it is important to note that pricing may vary among different buyers. This is where NetSuite’s Price Levels prove to be advantageous. Rather than managing numerous item records or implementing manual adjustments, price levels facilitate the assignment of the appropriate price to each customer consistently.

What Are Price Levels in NetSuite?

Price levels enable the establishment of various pricing tiers for a singular item. For example:

– $32 for retail customers
– $28 for corporate clients
– $12 for bulk buyers

You can configure:

– Discounted or marked-up prices (% based)
– Customer-specific price lists
– Default price levels per customer

Why Price Levels Matter

Are you still manually pricing all your items? Here’s what you’re missing out on:

– Streamlined sales order entry, with prices automatically populated based on customer information.
– A reduction in errors, thereby avoiding unintentional overcharging or undercharging.
– Enhanced segmentation: the capability to assign distinct pricing tiers to various customer groups.

How to Enable Multiple Pricing in NetSuite

To get started, make sure the Multiple Prices feature is enabled.

Steps:

1. Go to Setup > Company > Enable Features

2. Click the Transactions subtab

3. Check Multiple Prices

4. Click Save

How to Create Price Levels

Once enabled, follow these steps to define new price levels:

1. Go to Setup > Accounting > Setup Tasks > Accounting Lists > New

2. Select Price Level

3. Name your price level (e.g., “Wholesale Tier 1”)

4. Optionally set a Markup or Discount % (e.g., -10% for 10% discount)

5. Check Update Existing Prices if you want it to reflect on all relevant items

6. (Optional) Enable Online Price Level if it should show on your website

7. Click Save

Adding Prices to Item Records

After creating price levels, you must assign prices for each item.

Steps:

1. Go to Lists > Accounting > Items

2. Click Edit on an existing item

3. Go to the Sales/Pricing tab

4. Scroll to the pricing table

5. Enter prices for each price level

6. Click Save

Assigning Price Levels to Customers

Want a customer to always get a certain price tier?

1. Go to Lists > Relationships > Customers

2. Click Edit on a customer record

3. Under the Financial tab, find Item Pricing

4. Select the correct level (e.g., “Wholesale” or “Gold Client”)

5. Click Save

Final Check: Test Your Setup

We recommend testing a few sales orders:

– Add an item
– Check the Price Level field on the line item
– Confirm it reflects what’s set in the customer and item records

What Do You Gain?

NetSuite price levels aren’t just about pricing; they’re about scaling smarter.

– Reduce repetitive data entry.
– Eliminate pricing errors
– Future-proof your product catalog

Let’s Make Your Pricing Engine Work for You

At GIR Software Services, we assist teams in implementing NetSuite features in a manner that effectively saves time rather than introducing additional complexity.

Whether you require assistance in establishing pricing tiers, coordinating with quantity-based pricing, or developing customer-specific pricing logic, we are here to provide support.

Let’s talk. Your pricing shouldn’t slow down your growth, it should accelerate it.